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Delivery Policy & Terms

Minotaur does not ship to locations outside of Australia.

All packages are sent via Australia Post.  We ship all in stock items immediately, and any items listed as out of stock will follow as soon as we have stock on hand.  If ordering both in stock and out of stock items, you may incur multiple postage charges.

Itís our goal to have all orders dispatched within 3 workings days of your order being placed.  If/when stocks are low, delivery may be delayed.  If your order is urgent we strongly suggest you contact us to discuss your needs first to make sure that the products will be available in time for your required date before your order is placed.

Whilst the greatest of care is taken when packaging goods, should anything in your package be damaged during transit please advise us by emailing us web@minotaur.com.au within 2 working days of receipt of goods to discuss your situation.  Any damaged products that are of fault of Australia Post need to be left as they were delivered to you and taken to your local Australia Post branch for a claim to be filed.

Click here to see our delivery charges.

Big & Bulky Items

Big and bulky items require extra handling and take longer to transport to all parts of Australia.  Because of this, additional delivery fees apply to all products nominated as big and bulky and in same day areas they will be delivered next-day. Additionally, changes to Australia Post policy will restrict what items we are able to ship.

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